Aiwin88 is fully committed to protecting the privacy and data security of every member. This Privacy Policy clearly outlines the types of data we collect, the purposes for which it is used, how it is stored, and your rights as the data owner. Please read this document carefully.
Six core principles that guide how aiwin88 handles your personal data
All data transmitted between your device and aiwin88 servers is protected with 256-bit SSL encryption — the same standard used by Malaysia's major banks to ensure your sensitive information cannot be stolen or intercepted.
Aiwin88 never sells, rents, or trades your personal data to any third party for marketing purposes. Your data belongs to you — we only use it for the purposes for which you have given consent.
Our Privacy Policy fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular reviews to ensure our data handling practices remain aligned with the latest legislation.
Only authorised staff may access member personal data, and only when necessary for operational or support purposes. All access is logged and monitored to detect any unusual activity.
You have the right to request a copy of the personal data we hold, to request correction of inaccurate information, and in certain circumstances, to request that your data be deleted from our systems.
Aiwin88 uses cookies to improve user experience and analyse usage patterns. You can manage your cookie settings through your browser settings at any time without affecting account security.
As an aiwin88 member, you have the following rights regarding your personal data
You may request a copy of all personal data we hold about you. Requests will be processed within 30 business days.
If your data is inaccurate or outdated, you may request a correction via your account profile or by contacting our customer support.
Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time, without providing a reason.
You may request that your data be transferred in a machine-readable format for use on another platform of your choice.
You may request a restriction on the processing of your data in certain circumstances, such as when you are contesting the accuracy of the data we hold.
🔒 Important Note: This Privacy Policy explains how aiwin88 collects and handles your personal data as a platform member. By using our platform, you agree to this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.
Aiwin88 ("we", "Platform") respects the privacy of every individual who uses our services. This Privacy Policy has been drafted to fulfil the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data management.
This policy applies to all registered members, website visitors, and aiwin88 mobile app users. It covers all types of personal data we may collect when you register, use our services, contact customer support, or simply browse our platform.
Aiwin88 acts as the Data Controller as defined under the PDPA. This means we are responsible for determining the purpose and manner in which your personal data is processed, and we have a legal obligation to ensure your data is handled securely and transparently.
This policy should be read together with the Terms and Conditions and Responsible Gaming Policy aiwin88 for a full overview of your rights and responsibilities.
Aiwin88 only collects data that is genuinely necessary to provide a safe and quality service. The following are the categories of data we collect, along with examples and their respective purposes:
| Data Category | Example | How It Is Collected |
|---|---|---|
| Identification Data | Full name, date of birth, IC / passport number | Account registration, KYC process |
| Contact Data | Phone number, email address | Registration form |
| Financial Data | Bank account number, bank name, transaction records | Deposit & withdrawal process |
| Technical Data | IP address, device type, browser, operating system | Automated system logs |
| Usage Data | Games played, session duration, login frequency | Platform activity logs |
| Communication Data | Live chat correspondence, support email | Customer support interactions |
We may also collect information you voluntarily provide, such as feedback, reviews, or responses to customer satisfaction surveys. All such information is used solely to improve our services.
Every piece of data we collect has a clear and legitimate purpose. aiwin88 does not collect data excessively or for undisclosed purposes. The primary purposes are as follows:
Aiwin88 processes your data on valid legal grounds under Malaysia's PDPA. We use your data only when there is a clear justification, namely:
Our guarantee: aiwin88 does not make automated decisions that significantly affect you based solely on automated data processing, without any appropriate human review.
Aiwin88 does not sell your personal data. However, in certain situations we may need to share your data with selected third parties, namely:
All third parties that receive your data are required to comply with data protection standards equally as stringent as aiwin88's own. We conduct periodic due diligence reviews on all our data processing partners.
The security of your data is aiwin88's highest priority. We implement multiple layers of technical and organisational security controls to protect your data from unauthorised access, disclosure, modification, or destruction.
In the event of a data breach: In the event of a security incident affecting your data, aiwin88 will notify you and the relevant authorities within the timeframe required by law, along with the steps taken and being taken to address the situation.
Aiwin88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality or user experience of the platform. For more information on managing cookies, refer to your browser's help documentation.
The aiwin88 platform is intended solely for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.
If we discover or become aware that we have collected data from someone under the age of 18, we will take immediate steps to delete that data and close the relevant account. If you are a parent or guardian who believes your child has registered an account on our platform, please contact us immediately via customer support.
aiwin88 takes child protection seriously. We encourage parents and guardians to use parental control software and monitor their children's online activities.
The aiwin88 platform may contain links or integrations with third-party services such as game providers, payment channels, or customer support tools. This Privacy Policy applies exclusively to the aiwin88 platform.
Aiwin88 is not responsible for the privacy practices of any third party. We encourage you to read the privacy policy of each third-party platform you use separately from our platform, particularly before providing any personal information to them.
Game providers integrated within our platform are also bound by the data protection agreements we set, ensuring that data shared with them is handled to an equivalent standard.
Aiwin88 reserves the right to update this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or service improvements. Any significant changes will be communicated to you via:
Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy. If you disagree with any changes, you have the right to close your account and request deletion of your data, subject to applicable legal retention obligations.
For any enquiries, requests, or complaints relating to this Privacy Policy or the handling of your personal data by aiwin88, please contact our Data Protection Officer through the following channels:
We aim to respond to all privacy-related requests within 14 business days. For complex requests or those involving large volumes of data, this period may be extended to up to 30 business days, with prior notice to you.
Our commitment: aiwin88 regards your privacy as a trust placed in us. We are consistently committed to being transparent, accountable, and responsive in all matters relating to your personal data.
Join over 500,000 Malaysian players who trust aiwin88 for a safe, fair, and enjoyable online entertainment experience. Register for free and claim your welcome bonus today.